Frequently Asked Questions

We provide professional online PDF processing tools, including PDF conversion, editing, merging, splitting, and compression. All processing is done in the cloud without requiring any software installation.

Yes, our basic PDF processing services are completely free. You can use our conversion, editing, and processing tools without any restrictions.

Yes, your files are protected. All file transfers use HTTPS encryption, and files are automatically deleted from our servers after processing. We do not permanently store your files.

We support conversion between PDF and various formats including Word (.docx), Excel (.xlsx), PowerPoint (.pptx), HTML, JPG, PNG, and other common formats.

To ensure optimal processing speed and user experience, we have certain limits on uploaded file sizes. Generally, individual files should not exceed 50MB.

We use advanced conversion technology to ensure converted files maintain their original format, layout, and quality. For image conversions, we provide multiple quality options.

Our service supports all modern browsers including Chrome, Firefox, Safari, Edge, etc. We recommend using the latest browser version for the best experience.

Processing time depends on file size and complexity. Generally, small files (a few MB) process in seconds, while larger files may take several minutes.

Yes, our website uses responsive design and fully supports phones and tablets. You can use our PDF processing services on any device.

If file upload fails, please check your network connection, confirm the file format is supported, and ensure the file size is within limits. If the problem persists, try refreshing the page or using a different browser.

Conversion failure may be due to corrupted files, unsupported formats, or overly complex files. Please try using other files or contact our technical support for assistance.

If download issues occur, please check your browser download settings and ensure popup blockers are not interfering. You can also right-click the download link and select "Save As".